FAQ
In short, we help property owners increase their income with short-term rental solutions, while reducing their workload at the same time. We manage the day-to-day operations of Airbnbs and other short-term rental apartments, including online listing, photography, pricing management, guest communication, cleaning, laundry, toiletries and check-in of guests.
We use the following booking platforms for our listings:
- Airbnb
- Booking.com (and partner websites)
- Book with PrimeHost (our own platform!)
- TripAdvisor
- Vrbo (Expedia, HomeAway, and partner websites)
- HomeLike
- The Plum Guide
However, it also depends on your property’s location, price and unique features – meaning that your property might not be listed on all of the above platforms if they don’t match the platform-specific requirements, or if they aren’t a good fit with its target audience. If you rather keep your property off a certain platform, let us know.
Most definitely! We will help you set up an Airbnb account and manage it for you, too. Please note that you will not have access to your Airbnb account whilst listed with us, however you will have access to the complete PrimeHost dashboard to review all booking details!
Our accessible dashboard allows you to block and unblock dates as you please! Alternatively, you can get in touch with your PrimeHost Account Manager and inform us about the dates you want to block in your calendar. Before you arrive, we will make sure that your property is clean and ready. Please note that when you check out there is a mandatory cleaning fee added to your account so we can prepare for your next guests.
Our accessible dashboard allows you to block and unblock dates as you please! Alternatively, you can get in touch with your PrimeHost Account Manager and inform us about the dates you want to block in your calendar. Before you arrive, we will make sure that your property is clean and ready. Please note that when you check out there is a mandatory cleaning fee added to your account so we can prepare for your next guests.
We have developed a comprehensive pricing strategy that reflects factors such as city-wide occupancy rates, travel trends, property location, events, seasonality, competitor pricing and more. Our team of seasoned hospitality strategists will ensure that your revenues are maximised throughout the year.
GuestReady offers a commission based solution to hosts, this means we collect a commission for every guest’s stay. Our services cover all aspects of managing the property, (from listing creating, management and ranking optimisation, calendar management, cleaning, 24/7 guest communication, and more). There are some additional services that are sold separately from the package. PrimeHost commission and pricing varies from market to market, and that new properties are subject to an onboarding fee. In some markets, we also have a fixed rent solution, please speak to the team to find out more information.
In order to get your property set up and ready for guests, we charge a one-time onboarding fee (dependent on property size, location, and availability) which covers the cost of a photo shoot, setting up the online listing/s on the different short-let platforms, and also includes a visit from a member of staff who will go by your property to ensure your home has everything required in order to receive guests. The onboarding fee isn’t charged upfront, it is deducted at the end of your first month’s rental income.
Your bookings, calendar and revenue can be found in your personal Host Dashboard, which you can access via a dedicated website. This dashboard is updated in real-time and gives you an insightful overview of your property and its yields.
Payments are processed by the last working day of each calendar month for bookings that check out within that month.